Every product page has a size chart with exact measurements. You can also see our full Size Guide.
Not sure? Message us on WhatsApp and we'll help you pick the right size.
What if the size doesn't fit?
You have 14 days to return it. The fastest way is to order the new size as a separate order and return the original item for a refund.
How much does shipping cost?
Free worldwide shipping on orders over €300.
Below that: Europe €20, rest of the world €30.
How long does delivery take?
We usually ship within 24 hours on weekdays.
Bosnia & Herzegovina: 1–3 working days Europe & North America: 3–5 working days Rest of the world: 5–7 working days
How is my order shipped?
We ship with DHL to your street address or nearest DHL service point. Once your order ships, you'll get an email with tracking.
Can I return my order?
Yes, within 14 days, for any reason. Items must be unworn, with tags, in original packaging, with proof of purchase.
Custom or special-order items and gift cards can't be returned.
How do I send a return?
Send the item back at your own cost to:
AROS d.o.o. Strossmayer 6 71000 Sarajevo Bosnia & Herzegovina
How do exchanges work?
The fastest way is to place a separate order for the new item and return the original for a refund.
When will I get my refund?
Once we receive and inspect your return, we'll let you know. If approved, you're refunded to your original payment method within 10 business days.
My item is damaged or wrong
Contact us right after you receive it and we'll make it right. WhatsApp is the fastest way to reach us.
Will I pay customs or import duties?
No. For countries outside Bosnia & Herzegovina we ship DDP (Delivered Duty Paid) — taxes and duties are included, so there's nothing to pay on delivery.
Where can I see the final price?
Shipping is shown in your cart and at checkout before you pay, so you know exactly what you're paying.
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Contact us
Questions about sizing, materials or your order? We're happy to help.